YouStudent - School

Can you give me some background on the YouStudent assessment system?

The assessment system used by YouStudent is accredited in the UK and is widely used across the USA, UK, Europe, the Middle East and Africa. The system is used by organisations such as The Department of Employment and Learning in the UK, The UK Military, BDO, Deloitte, The Ethics Institute and Etihad Airways, to name a few.

How can I obtain the best results?

For best results, YouStudent recommends that the assessments are completed in a test-like environment. Any possible distractions should be turned off, for example mobile phones, TV, music. Concentration is needed throughout the assessments, so if you are completing it at home or work, ensure other people are aware they should not disturb you until you are finished.

Can I complete practice assessments?

We have a link to a practice booklet on our website here. You will also receive it when you receive your log in details for the assessment. Candidates can look through the relevant assessments in the practice booklet to familiarise themselves with the type of questions they will be asked on the day of testing. During the actual test, candidates will also be given practice questions before each assessment to ensure they understand the questions before beginning the timed assessment.

Can I cheat the assessments?

No. Our Cognitive Assessments have been developed by item generation theory which indicates new questions can appear for every test. There are no right or wrong answers in personality questionnaires. Our Personality questionnaire has inbuilt warning mechanisms to determine results which may have been distorted or faked.

Reasonable Adjustments

If you require any particular adjustments because of a disability, please contact YouStudent to discuss any concerns you may have. Please note that it is essential that special arrangements concerning any matter are made in advance as retrospective arrangements cannot be made after the test has been completed. You will be asked to provide supporting documentation later in the selection process.

I am having problems logging in

Please note that all usernames and passwords are case-sensitive. If you are continuing to have problems logging in please contact YouStudent directly to confirm your log in details.

Do I need an internet connection?

The system is designed to generate all assessment questions at the beginning of each assessment. If your internet connection drops you can continue with the assessment provided the connection is restored before the end of the assessment. If the connection is not restored, a candidate can log back into the system at a time when there is an active connection and will have an opportunity to begin the assessments from the last fully completed assessment.

What if the internet connection drops?

The system is designed to generate all assessment questions at the beginning of each assessment. If your internet connection drops you can continue with the assessment provided the connection is restored before the end of the assessment. If the connection is not restored, a candidate can log back into the system at a time when there is an active connection and will have an opportunity to begin the assessments from the last fully completed assessment.

Can I stop during the process?

For optimum performance it is advised that all assessments should be completed in one session. This should be carried out under test conditions; a quiet environment with no interruptions. However, if a situation arises where the assessments cannot be fully completed by a candidate, they can log back into the system at another time and continue from the last fully completed assessment.

Technical Requirements

To complete the assessments, candidates require a computer which has an internet connection and a modern web browser installed (Internet Explorer 8 or higher, Mozilla Firefox, Google Chrome, Opera, Safari or equivalent browsers). YouStudent does not recommend that assessments are done on mobile phones.

What is PayPal

PayPal is an online payment service that allows individuals and businesses to securely transfer funds electronically using encryption software. Once you have opened a PayPal account, you can pay by using PayPal credits, your credit card or EFT. When you sign up for a PayPal account, you type in the credit cards and bank accounts you wish to use for purchases one time on the PayPalsecure system. Once that is accomplished, you never again have to disclose your credit card information online.

What is PayFast

PayFast enables South African businesses to accept payments online. It enables easy, secure and instant transfer of money from online buyers to sellers. Payments can be made using credit cards, debit cards, EFT and Bitcoin. PayFast is developed with the same demands on security as web sites used for banking services. Your account login, personal details, and all money transactions are secured using Secure Socket Layer (SSL) technology with high security 256 bit encryption.

Your privacy is important to YouStudent. To better protect your privacy, YouStudent provides this Policy explaining its undertaking to protect your personal information. This Policy has been prepared in accordance with the laws which regulate the protection of personal information. Insofar as YouStudent may have access to personal information, YouStudent will always store and protect it and only use and disclose it in compliance with those laws. By using and enjoying YouStudent, you agree to accept this Policy and to be bound by its terms and conditions. You also agree that YouStudent may receive, store, process and disclose your personal information as provided for in this Policy.

Personal Information:

This Policy applies to all information provided by you and collected through your use of YouStudent which includes, but is not limited to:

your name, address, mobile phone number, age, and any information which you provide to YouStudent when registering and when creating your YouStudent profile;
information provided by you during the assessment process;
information relating to how and when you use YouStudent, system activities and cookies.

Use of Personal Information:

YouStudent may use and disclose your personal information in the following manner:

by the use of your email address and/or mobile phone number to contact you from time to time relating to promotions and offers, to send you notifications and for security reasons;
to aggregate statistics and data about the use of YouStudent and/or to customise the YouStudent content, layout and services;
by the aggregation of your personal information with other people’s personal information to create and disseminate, as YouStudent considers appropriate, as aggregated data without specific identification or your unique personal data;
by the transfer of your personal information about the use of YouStudent to its advertising partners and other third parties. This personal information may be used to provide advertising, promotions or other products and services that may be of particular interest to you. YouStudent undertakes to, but cannot guarantee that it will, ensure that its advertising partners and other third parties receive and collect information in accordance with the laws which regulate the protection of personal information.

You may at any time on written notice to YouSudent, require that it does not disclose your personal information in the manner contemplated above, in which case YouStudent will not do so, but in which case YouStudent may, on the basis of operational requirements, preclude your use of YouStudent.

You may opt out of receiving promotional communications from YouStudent, but you may still receive non-promotional communications from YouStudent relating to your account and services provided to you.

YouStudent will disclose your personal information if it reasonably believes that it is required to do so by law or to protect the rights and property of YouSudent or the public. YouStudent may also co-operate with law enforcement in any official investigation and it may disclose your personal information to the relevant authority in doing so. You acknowledge and give your consent that this includes sharing your personal information with any insurer or other interested party in the event that there is any complaint, dispute, conflict, loss or damage arising from your use of YouStudent.

YouStudent undertakes to use appropriate commercial endeavours to, but cannot guarantee that it will, store your personal information securely to maintain its confidentiality, prevent unauthorised access, maintain data accuracy, and ensure the correct use of your personal information.

This Policy is governed by the law of the Republic of South Africa and any legal action instituted in connection with this Policy ought to be instituted in the Republic of South Africa.

Contact Us

If you have any questions or comments about this Policy, please contact YouStudent via its website.

Thank you for using YouStudent. The following terms govern your use of and access to YouStudent, so we would ask that you read them carefully.

The User Terms
1. 1.1 These terms (User Terms) form a binding legal agreement (Agreement) between you as the user (you, your) and YouStudent (Pty) Ltd (we, us, our) and relate to how you may use the software or services provided by us to you (collectively, YouStudent). By accepting these User Terms, you agree to be bound by their effect.
3. 1.2. References to clauses (unless otherwise provided) are references to the clauses of these User Terms. Words in the singular include the plural and in the plural include the singular. A reference to a particular law is a reference to it as it is in force for the time being, taking account of any amendment, extension, application or re-enactment and includes any subordinate legislation for the time being in force made under it. References to including and include(s) shall be deemed to mean respectively, including without limitation and include(s) without limitation.
Accepting The User Terms
1. 2.1. In order to use YouStudent, you must first agree to the User Terms. You may not use YouStudent if you do not accept the User Terms. You can accept the User Terms by:
  1. 2.1.1. clicking to accept or agree to the User Terms where this option is made available to you in the user interface provided to you; or
  2. 2.1.2. by actually using YouStudent.
2. 2.2. Please note that by clicking on any links while using YouStudent, you may access other websites owned by us or by a third party. Different terms of use may apply to your use of any such website, and you should check such terms before using that website.
3. 2.3. You agree that we may modify the User Terms from time to time without notice. We recommend that you review the User Terms on a regular basis. You understand and agree that any use by you of YouStudent following changes having been posted by us will be deemed acceptance of any such changes.
Use Of YouStudent By You
1. 3.1. In consideration of you agreeing to fully comply with and be bound by these User Terms, we hereby grant you a non-exclusive, non-assignable, non-transferrable, non-sub-licensable licence for the duration of the Agreement to use YouStudent for the purpose of undertaking an assessment test or questionnaire provided by us to you (Assessment).
2. 3.2. You agree not to access (or attempt to access) any part of YouStudent by any means other than through the interface that is provided by us. You specifically agreement not to access (or attempt to access) any part of YouStdent through automated means, including use of scripts, robots, spiders, scrapers or web crawlers. You agree that you will not (a) take any action that imposes, or may impose (in each case at our sole discretion) an unreasonable or disproportionately large load on our infrastructure; (b) (save to the extent permitted by governing law) copy, duplicate, reproduce, rent, lease, loan, sell, trade, resell, modify, create derivative works, distribute or publicly display any part of YouStudent without prior written consent from us; (c) interfere or attempt to interfere with the proper working of YouStudent or any related activities conducted by us; (d) bypass any measures we may use to prevent or restrict access to YouStudent; and (e) attempt to reverse engineer, decompile or otherwise seek to obtain access to any source code in YouStudent.
3. 3.3. You agree that you will not engage in any activity that interferes with or disrupts YouStudent or the servers and networks that are connected with YouStudent.
End User Data
1. 4.1. YouStudent provides a means of capturing and analysing data. The data we collect from you may include personal data. By providing any data to us through your use of YouStudent (any such data, End User Data), you acknowledge and consent to the End User data being transferred or stored outside South Africa. Please note that some places outside South Africa may offer lower levels of data protection than South Africa. By submitting End User Data, you agree to this transfer, storing or processing.
2. 4.2. By submitting your End User Data:
  1. 4.2.1. you grant a worldwide, royalty-free, non-exclusive licence to use the anonymised End User Data (excluding any identifiable information such as name, address or contact information) to us and any third parties with which we may work with from time to time in the provision of our services;
  2. 4.2.2. YouStudent will not share any identifiable or contact information on End Users with any third party for commercial reasons; and
  3. 4.2.3. you also explicitly consent to your End User Data being analysed and forming the basis of a report to be passed to the third party at whose request you are carrying out the Assessment (such content, Report); and
  4. 4.2.4. you represent and warrant that you have the lawful right to provide such End User Data and the necessary rights, power and authority to grant the licence at clause 4.2.1 above and you further represent and warrant that the use by us of the End User Data (excluding any identifiable information such as names, addresses or contact information) will not infringe the rights (including intellectual property rights) of any third party.
Intellectual Property
1. 5.1. You acknowledge that we own or licence all legal rights, title and interest in and to YouStudent, including any intellectual property rights which subsist in YouStudent (whether those rights happen to be registered or not, and wherever in the world those rights may exist).
2. 5.2. You agree not to use any of the trademarks, trade names, service marks, copyrights, logos, domain names, and/or other distinctive brand features belonging to us or any third party unless you have valid written permission to do so. You agree not to alter, remove or obscure any proprietary notices (including copyright and trademark notices) which may appear in or be held within YouStudent.
3. 5.3. In the event that your use of YouStudent, if used in accordance with the User Terms, infringes any intellectual property rights of a third party, we may, at our sole discretion and expense, replace or modify YouStudent so that it is no longer infringing or obtain for you the right to continue using YouStudent. This therefore constitutes your sole remedy in relation to any such infringement.
Disclaimer and Limitation of Liability
1. 6.1. Nothing in these User Terms, including this clause 6 shall exclude or limit any warranty or liability to the extent that the same may not be lawfully excluded or limited by applicable law, including liability for fraud or for death or personal injury caused by its negligence.
2. 6.2. There are no conditions, warranties, representations or other terms, express or implied, that are binding on us except as specifically stated in these User Terms (including implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement). Any condition, warranty, representation or other terms concerning YouStudent which might otherwise be implied into or incorporated in these User Terms, or any collateral contract, or whether by statute, common law or otherwise, is hereby excluded to the fullest extent permitted by law.
3. 6.3. While we will use every effort to ensure that YouStudentis available to you, you expressly understand that some of the functions of YouStudent rely on an internet connection being sustained and the appropriate equipment being maintained. As such, you expressly understand and so agree that your use of YouStudent is ‘as is’ and ‘as available’.
4. 6.4. In particular, we do not represent or warrant to you that:
  1. 6.4.1. your use of YouStudent (including such use in conjunction with any other software) will meet your requirements, or that your use of YouStudent will be uninterrupted, timely, secure or free from error defects in the operation or functionality of YouStudent;
  2. 6.4.2. any information obtained by you or by a third party as a result of your use of YouStudent will be accurate or reliable; and/or
  3. 6.4.3. that defects in the operation or functionality of YouStudent will be corrected, rectified or remedied.
5. 6.5. Any material downloaded or otherwise obtained from or accessed through your use of YouStudent is done so at your own discretion and risk, and you will be solely responsible for any damage, loss or prejudice to your computer system or other device or loss of data that results from the download or access of any such material.
6. 6.6. In order for you to make use of YouStudent, it may be necessary for you to use particular computer equipment or to download or install certain pieces of software. If you are unable to access all or part of YouStudent because you do not have access to any necessary software or equipment, this will not constitute a breach of these User Terms by us and we shall not be liable for any loss, damage or expense which may result in your inability to access YouStudent.
7. 6.7. You expressly understand and agree that we and our licensors shall not be liable to you for:
  1. 6.7.1. any direct, indirect, special, incidental or consequential loss or damage which may arise in respect of your use of YouStudent and/or its non-availability;
  2. 6.7.2. loss of profit, business revenue, goodwill and anticipated savings and/or job opportunities;
  3. 6.7.3. any trading or other losses which you may incur as a result of your or a third party’s reliance upon any content of YouStudent or any Report associated with your use of YouStudent;
  4. 6.7.4. the deletion or corruption of, or failure to store any content and other data maintained or transmitted by or through your use of YouStudent; or
  5. 6.7.5. any effect which the use of YouStudent may have on any software you use.
8. 6.8. You agree and acknowledge that you are in a better position than us to foresee and evaluate any potential damage or loss which you may suffer in connection with your use of YouStudent; that we cannot adequately insure against our potential liability to you; and that, accordingly, the exclusions and limitations contained in this clause 6 are reasonable. You also undertake at all times to mitigate any such damage or loss.
Term and Termination
1. 7.1. This Agreement shall commence upon your acceptance of the User Terms and shall last for the duration of the Assessment and Feedback, whereupon it shall terminate automatically.
2. 7.2. YouStudent may terminate the Agreement in its sole and absolute discretion with immediate effect.
3. 7.3. Upon termination of the Agreement the following clauses shall apply:
  1. 7.3.1. the licence granted to you at clause 3.1 shall be immediately revoked;
  2. 7.3.2. all of the legal rights, obligations and liabilities that you and we have benefited from, been subject to (or which have accrued over time whilst the Agreement has been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and in particular, the provisions of clauses 3.2, 4, 5, 6, 7.3, 8 and 9 shall survive termination of this Agreement; and
  3. 7.3.3. we reserve the exclusive right and prerogative to retain, maintain, archive, protect, use or store any personal data or such information, without regards as to time or duration, as is strictly necessary to comply with our legal obligations, resolve disputes and enforce agreements.
General
1. 8.1. You will not assign, transfer or sub-license any of your rights or obligations under these User Terms. We may at any time assign all or any of our rights and transfer all or any of our obligations under these User Terms.
2. 8.2. Failure or neglect by us to enforce any of the provisions of these User Terms at any time shall not be construed or deemed to be a waiver of our rights, nor shall this in any way affect the validity of the whole or any part of these User Terms, nor prejudice our rights to take subsequent action.
3. 8.3. If any part of any provisions of these User Terms shall be or become invalid, unlawful or unenforceable to any extent, then the remainder of such provisions and all other provisions of these User Terms shall continue to be valid and enforceable to the fullest extent permitted by law.
4. 8.4. These User Terms represent the entire agreement between you and us in relation to the subject matter of these User Terms and neither of you nor us has relied upon any statement or representation made by the other in agreeing to enter this Agreement.
Law and Jurisdiction
1. 9.1. These User Terms shall be construed in accordance with South African law and the parties hereby submit to the exclusive jurisdiction of the South African High Court to settle any disputes which may arise in connection with these User Terms.

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